Anna has been a great support professionally. I reached out to her for specialist clinical supervision and she responded very efficiently. We were able to have a telephone call (due... read more to distance) which helped so much. Anna provided resources and shared her highly specialist knowledge about Selective Mutism. She put me at ease and encouraged me to ask questions to support the case I was working on. Thank you very much! Charmaine

What a wonderful woman who has energy drive and commitment to ensure that people who have SM are heard

Anna is not only a really experienced and knowledgeable language therapist, but she is also superb with kids. She worked with my daughter, who has Developmental Language Disorder (DLD) fairly... read more intensively over a 6 month period. During this time Anna helped her really improve her communication skills and also massively increased her confidence, helping her to come out of her shell. I don't know what we would have done without her support. Another bonus for us has been that Anna is aware of the difficulties faced by bilingual children, but also what is not related to a child growing up with more than one language. It was so nice to meet someone who didn't just think that our daughter being slow to speak (she was around 4 at their first meeting) was due to her growing up bilingual! I can not recommend Anna strongly enough.

Anna has worked with my son for over 2 years and has been an absolute pleasure to have. She has become a friend and a confidant as well as an... read more incredible speech therapist. She goes above and beyond to ensure everyone's comfort and happiness and is a true professional. She helped my son overcome his selective mutism through working with us as a family to help us understand the condition and how to help, as well as with the school to help them adapt to his plan and understand his condition. She provided all parties with a tailored program and I can honestly say that without her generous, patient spirit he would not have made it. She is kind, supportive and truly lovely and her program has made this the best journey possible.

I cannot speak highly enough of Anna! As parents we were feeling fairly deflated in our approach and frustrated with Other professionals regarding our sons speech delay and clarity of... read more speech. We have attended therapy on and off for approx 6months with Anna. What we have learnt has been invaluable and what my son has achieved in this time is truely heartwarming. It has been hard work but with so many ways to play and stimulate our son he has rarely objected and even enjoys the games/activities! Anna thinks outside the box and truely “knows” her clients so that she knows how to get the best from them. Her professionalism and experience is second to none, she empowers parents and really connects with children. She is also a genuinely lovely person. My only regret is that we never met sooner! A fantastic experience.

I cannot recommend Anna highly enough. She helped my son who did not speak to any adult in school until p3, to gain confidence and he is now in p5... read more and able to approach the teacher and initiate speech. Anna worked with my son at his pace, she gently gained his confidence through play, starting in the environment he felt comfortable in – home, and then progressed onto working with him at school. Through the work that Anna did with him he can now speak to children in his class that he didn’t talk to for the first 3 years and he can also approach teachers to tell them if something is wrong. Anna is very knowledgeable about the psychology underlying the problem and works to increase self esteem. She really engages with the children and gets on their level and she has a wonderful energy and charisma.

I attended a course about SM run by Anna of Word Steps Speech & Language Therapy. This was an eye-opening day for me. Anna shared her extensive experience with the... read more group in an engaging and very positive way. Her recommendations for useful books for my child, and for me, were excellent.

Anna has been incredible over the past year working with us to help our son overcome his SN. Anna's passion for working with children has undoubtedly changed our lives. We... read more felt so lost before we had Anna on our side as SM is very rare. Anna has fantastic strategies and works closely with other professionals that are in your child's lives. My sons nursery teachers couldn't praise her enough. We wouldn't have had the success we had without her. Thanks Anna!

I found Anna when my son was very young and not speaking very much at all. I was feeling very hopeless and desperate to help my son, I started looking... read more around for specialist Speech and Lanaguage services. Although there was quite a distance to travel, we came to see Anna weekly for quite some time and she was a great support to me as well as a great therapist for my son. Anna identified that he had a phonological disorder and she supported us not only with a programme of things to work on at home, but she also helped educate me on how what strategies would be effective in helping my son to converse and with his sounds. She has great enthusiasm for what she does and is very positive. I would highly recommend Anna without hesitation to anyone who needs Speech and Language input.

I can not thank Anna enough for the wonderful experience my son had during his time at Word Steps Speech and Language Therapy. Whilst my 5 year old had... read more a large vocabulary, i was concerned that he did not have every sound - some sounds were mispronounced and others were a little muddled. Anna quickly identified the areas he needed support with. Her warmth and friendliness quickly enabled a trusting and supportive relationship to develop with my son who was so excited to see her each week. We both very much looked forward to the sessions which were play based. Many of the games could easily be repeated and practised at home in between sessions. I was amazed at how quickly his language progressed, mastering sounds in a short period of time. As a parent, I felt empowered and supported to help my son. Anna was very open to the needs of our family and checked in regularly regarding the frequency of our sessions. I can not recommend Words Step highly enough and would use again in the future for any further speech and language support.

WOW! What an amazing training session. Our staff has just spent an engaging and interactive hour listening to Anna help us become more aware and have a deeper understanding... read more of selective mutism. She is truly inspiring and has such a depth of knowledge. She was able, very simply and eloquently, to explain the journey of someone with this condition and we all left feeling that we, as educators were better equipped to deal with associated problems. Thank you once again Anna.

Anna worked with my son before and just after he started school and the results were fantastic. He now has lovely clear speech and we are so grateful. Anna was... read more friendly and put him at ease right away. The therapy was all based around games and fun exercises and Anna took the time to teach us how to continue the therapy with our son between appointments in order to get the best results. I would highly recommend Word Steps.

I approached Anna when I was concerned about my sons speech as he was reaching 3 years old. I was concerned when he was 2 years however, the NHS assured... read more me all was ok. I had a few "gut feelings" about Aarons certain "behaviours" too. We received all in I think 6/8 sessions with Anna, Aarons repeating disappeared stage by stage, he really came on leaps and bounds. Anna listened to me when I feel the NHS system let us down. Without attending Annas Private Clinic, I feel myself and my Husband would still be struggling with teaching our son language and communication. Thank you Anna, I will always be greatful.

Thank you for the excellent training in SM which was relevant and empowering as Anna really got across with energy and enthusiasm that we can make a difference. Since the... read more training I have been able to put the strategies into practice and spread the knowledge and information on SM to pupils, parents, fellow teachers and professionals. We realise that making a positive difference is a long drawn out process but it is heartening being armed with some strategies and understanding into the condition. I particularly found it useful chatting to other parents, teachers and professionals and one recovered adult who suffered from SM as a child. Thanks again!

Anna has been so supportive of both me and my four year old son over the past 18 months. Our sessions whilst challenging at times were also great fun... read more and my son enjoyed every single one. Anna approached his speech delay from a different angle to that of the nhs therapists, taking a step back and looking at the cause. All of the activities done in clinic and the resources provided for use at home were tailored very specifically for his needs as opposed to using a boiler plate approach. Anna was a great sounding board for me to bounce ideas off and provided invaluable input at meetings and with forms. She provides an all round service, employs innovative ideas and techniques and most importantly set my son at ease and helped him to have fun whilst progressing his speech. Would highly recommend.

Very highly recommended, Anna is clearly an expert in her field and gave our daughter a thorough assessment, we were glad to have contacted her.

We contacted Anna as our 3-year-old bilingual child seemed to have a few problems to deal with people. He didn't speak with anybody that wasn't part of the family. Not... read more even the school teachers. After just one meeting with Anna and some advice she gave us and his teachers, he started little by little to speak and in a matter of weeks all problems have been resolved. My wife and I can't recommend Anna's services enough. Thanks Anna.

Anna is absolutely incredible both for the parents and the children. She has healed our 6year old daughter from SM after a 2- year mute period in school. We cannot... read more thank her enough and warmely recommend her services.