I cannot recommend Anna highly enough. She helped my son who did not speak to any adult in school until p3, to gain confidence and he is now in p5... read more and able to approach the teacher and initiate speech. Anna worked with my son at his pace, she gently gained his confidence through play, starting in the environment he felt comfortable in – home, and then progressed onto working with him at school. Through the work that Anna did with him he can now speak to children in his class that he didn’t talk to for the first 3 years and he can also approach teachers to tell them if something is wrong. Anna is very knowledgeable about the psychology underlying the problem and works to increase self esteem. She really engages with the children and gets on their level and she has a wonderful energy and charisma.

During 2019 we approached Anna for help with our Spanish pronunciation. As adult learners we wanted our British mouths to make more Spanish-sounding vowels and consonants, and I was... read more having real problems trying to roll my “r’s” convincingly. Anna quickly devised a short programme to meet our requests, and also devised exercises to improve our intonation and to help make our sentences flow. We enjoyed the sessions, and we feel that we made good progress. Muchas gracias, Anna!

Anna is a passionate professional and expert in the area of selective mutism and we can't thank her enough for the invaluable advice and support she gave us with our... read more daughter. We have a much greater understanding of how to best support our daughter and we know that should we require any more help and support that Anna is there for us. Thank you!

Anna lead the training in Inverness, I came to the course half way through the day so I felt like I missed the most important parts. I took away... read more from the course a hangout that was clear and helpful. I've not long learnt about SM and I'm grateful for doing this training as a mother and a childminder.

Anna helped my son Marco from about the age of 3.5 till about 5 years old. She has been an absolute life saver, amazing with the wee one and superb... read more at explaining to me and husband how to best support his needs. We are raising our children as multilingual, and as her own experiences were an absolute godsend. In addition to being a very knowledgeable professional Anna is also an amazing person. Can not recommend her ability and services high enough.

Anna is our second SLT, she was amazing. Before she came, I was very confused about my girl's language development. The NHS SLT said she was fine and no... read more longer need further therapies. But she only has 20 words at age of half two, Anna told me, although she will catch up, but yet she didn't, that is the very first time I felt being understood by someone finally. She can always bring me lots of ideas about playing with kids, she can also quantitatively tell me how will my girl develop, (I think this is very very special and important). after few months therapies, my girl was totally changed, she is now not that sensitive and becomes outgoing, now we finished our therapy, but my daughter still miss her very much. I am so grateful for her help. She is very friendly and responsible, I think all people talked to her will know what I mean.

We are a bilingual family. When our daughter was approaching the age of 3, we noticed she was having language and communication issues. We contacted Anna after having been told... read more by the NHS Speech and Language Therapist that everything was ok with our daughter’s speech. We knew that was not the case. Anna carried out a thorough assessment and identified areas to work on. We followed Anna’s advice, and put in place the strategies given. This was very helpful, and our daughter started making progress. We found Anna to be a really important point of reference and support throughout our daughter’s journey and continued to use her services as she progressed in school. She is now 10, and we still do an annual review and assessment to make sure that we are on track. We cannot thank Anna enough for the help and support she has given us as a family. Her support has meant that our daughter’s confidence has steadily grown and she can look into the future with a positive outlook. We would highly recommend Anna. Claudia

I have just completed the SM video course online for parents proposed by Anna. This is an amazing piece of work that has already been so useful to us on... read more a daily basis and that I recommend to any parent of child with SM. The video format is really good, I personally feel that watching videos is much easier, pleasant and understandable than reading a book. In addition, if I had already heard about most topics / tools, I did not know all of them and above all, I really appreciated having everything in one place with some structure around the different topics. I feel that I now understand much better how each part is related to another and ultimately feel much more empowered to support my daughter in overcoming SM.

Anna worked with my son before and just after he started school and the results were fantastic. He now has lovely clear speech and we are so grateful. Anna was... read more friendly and put him at ease right away. The therapy was all based around games and fun exercises and Anna took the time to teach us how to continue the therapy with our son between appointments in order to get the best results. I would highly recommend Word Steps.

Anna is my son’s first Speech therapist before we moved to USA. She is very open minded, easy to communicate, professional and most importantly, cares for her “little friends”. When... read more my child started therapy with Anna he was about 27 months. He didn’t know how to imitate sounds when he started but he progressed in the following months with Anna, and that built a good foundation for his further therapy in the US. Thank you Anna!

We contacted Anna as our 3-year-old bilingual child seemed to have a few problems to deal with people. He didn't speak with anybody that wasn't part of the family. Not... read more even the school teachers. After just one meeting with Anna and some advice she gave us and his teachers, he started little by little to speak and in a matter of weeks all problems have been resolved. My wife and I can't recommend Anna's services enough. Thanks Anna.

Anna was a angel in our lifes. We contacted her when my daughter was 3,5 yo with very significant speech delay and the NHS slt said she wasn't ready for... read more 1-1 therapy. However, I knew we had to do more for her so I decided to look for private therapy. A friend recommended Anna who is also specialised in bilinguism (our family has 3 languages). From the first session I could see the difference in Cissa. Anna has a special way to talk to children that is very interesting. My daughter absolutely loves when "Aunt Anna comes to play". She taught me so much about how to speak, what to do, how to help Cissa learn. She went above and beyond, she fought hard for Cissa to get a space in the ICAN provision - that was never mentioned to us before by the NHS although Cissa was the perfect candidate for that. She is a very qualified professional that works in a personalised way, who design activities that will help Cissa to achieve her goals while teaching me how to do all on my own. I just wish I had found her earlier!

Anna has been incredible over the past year working with us to help our son overcome his SN. Anna's passion for working with children has undoubtedly changed our lives. We... read more felt so lost before we had Anna on our side as SM is very rare. Anna has fantastic strategies and works closely with other professionals that are in your child's lives. My sons nursery teachers couldn't praise her enough. We wouldn't have had the success we had without her. Thanks Anna!

Anna was a wonderful speech therapist for my son. She was endlessly patient and always had a treasure of fun activities for him to do. He really enjoyed all her... read more sessions and his speech problems improved a lot. Thank you Anna!

Anna is absolutely incredible both for the parents and the children. She has healed our 6year old daughter from SM after a 2- year mute period in school. We cannot... read more thank her enough and warmely recommend her services.

Anna brought my child on by leaps and bounds. He suffered from a very bad speech impediment and she was able to help draw him out of his shell and... read more to help turn him into a confident and conversant child. A professional, warm person, she is able to relate to and empathise with children and it is obvious every step of the way that she really cares. If you want great results I would recommend Anna wholeheartedly.

WOW! What an amazing training session. Our staff has just spent an engaging and interactive hour listening to Anna help us become more aware and have a deeper understanding... read more of selective mutism. She is truly inspiring and has such a depth of knowledge. She was able, very simply and eloquently, to explain the journey of someone with this condition and we all left feeling that we, as educators were better equipped to deal with associated problems. Thank you once again Anna.

What a wonderful woman who has energy drive and commitment to ensure that people who have SM are heard